Legal & Compliance

Last updated 26 August 2026

This page collects the identity, contact and compliance information that our other policies refer to.

Who we are

MyMember is a membership-management platform operated by Excelsior Technologies.

Registered address: [Registered address — to be confirmed].

Email: [email protected]. Telephone: +91 90991 88261.

Grievance redressal

In line with Indian law we have appointed a Grievance Officer: [Grievance Officer name — to be confirmed].

Complaints can be sent to [email protected] with "Grievance" in the subject line. We acknowledge within forty-eight hours and aim to resolve within thirty days.

If you are not satisfied with the outcome, you may escalate to the appropriate authority, including the Data Protection Board of India for data-protection matters.

Intellectual property

The MyMember name, logo, interface, documentation and software are owned by us or licensed to us. Nothing on this site transfers any right in them.

Content you place in your workspace remains yours.

If you believe material on this site infringes your rights, write to us with enough detail to identify the material and we will investigate.

Our policies

Privacy Policy — what personal data we handle and your rights over it.

Terms of Use — the terms on which the service is provided.

Cookie Policy — the cookies this site and the applications set.

Refund & Cancellation Policy — cancelling a subscription and when a refund applies.

Security — how the platform is protected.

Governing law

All of the above is governed by the laws of India, subject to the exclusive jurisdiction of the courts of Gujarat, India.

Still have a question?

Write to [email protected] or call +91 90991 88261.